Last updated: 9 July 2026
1. What are cookies?
Cookies are small text files that a website places on your device (computer, tablet or phone) when you visit it. They allow the site to remember your actions and preferences over time, so you don't have to re-enter them each time you return or move from one page to another.
We also use similar technologies such as web beacons, pixels, local storage and mobile device identifiers. In this policy we refer to all of these as "cookies".
2. Categories of cookies we use
Strictly necessary
Required to run our website, keep you signed into internet banking, remember your session, prevent fraud, load-balance traffic and protect against cyber-attacks. These cookies cannot be switched off.
Performance & analytics
Help us understand how visitors use our site — which pages are most visited, how long people stay and where errors occur — so we can improve performance. Data is aggregated and does not directly identify you.
Functionality
Remember choices you make (such as language, region, saved beneficiaries or accessibility settings) to give you a more personalised experience.
Marketing
Used with your consent to deliver relevant messages about Rockshield MFB products on our own and on third-party channels, and to measure the effectiveness of our campaigns.
3. First-party and third-party cookies
First-party cookies are set by Rockshield MFB directly. Third-party cookies are placed by service providers who help us run the website (for example analytics, chat, video and marketing partners). We only work with providers that meet our data-protection standards and have signed a written data-processing agreement.
4. How long cookies stay on your device
- Session cookies — deleted automatically when you close your browser.
- Persistent cookies — remain on your device for a defined period (from a few minutes to several months) or until you delete them.
5. Managing your cookies
You can accept, reject or manage cookies at any time through your browser settings. Most browsers allow you to:
- See what cookies are stored and delete them individually.
- Block third-party cookies.
- Block cookies from specific sites.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
Please note that blocking strictly necessary cookies may prevent parts of our website — including internet banking — from working correctly.
6. Do-Not-Track signals
Our website currently does not respond to browser Do-Not-Track (DNT) signals because no common industry standard has been adopted. We will update this policy if that changes.
7. Changes to this policy
We may update this Cookie Policy to reflect new technologies, regulations or changes to our website. The "Last updated" date at the top of this page shows when it was most recently revised.
8. Contact us
Data Protection Officer
Rockshield Microfinance Bank Limited
79 Ladipo Street, Mushin, Lagos State
Email: dpo@rockshieldmfb.com